WEBINAR: Traveler Information and Traffic Incident Management: Crowdsourcing Course

Since 2019, the FHWA Every Day Counts (EDC) Innovation, Crowdsourcing for Advancing Operations, has been supporting the adoption of crowdsourced data and tools to advance transportation operations across 35+ States and their local agencies to improve traffic incident, road weather, work zone, traffic signal, traveler information, and emergency management, along with a host of other ITS and TSMO practices.

The Crowdsourcing Innovation Team in collaboration with the ITS Joint Program Office (JPO) Professional Capacity Building (PCB) Program delivered this introductory Crowdsourcing course, one in series of webinars, featuring State and local practitioner perspectives.

On July 18, 2023, Sal Cowan, NJDOT’s Senior Director of Mobility served as one of the course instructors for Traveler Information and Traffic Incident Management, the third session in a webinar series targeted to transportation professionals with an interest in or responsibility for the management and operations of roadway systems. Mr. Cowan delivered instruction on how crowdsourcing can be used to enhance traveler information. He shared examples of how some leading state transportation agencies (e.g., Virginia, Arizona, Kentucky, Pennsylvania) are using various crowdsourcing platforms for communicating traveler information. Mr. Cowan then spoke at greater length about New Jersey’s Travel Information Systems, highlighting the state’s initiatives for Commercial Vehicle Notifications, 511 Platforms and Voice Assistant Systems, and Crowdsourced Data, among other topics.

Mr. Cowan was joined by two other featured speakers and the event’s host, Ralph Volpe, EDC-6 Crowdsourcing Program Co-Lead, who moderated the capacity-building webinar.

Vaishali Shah, AEM Corporation, Support Lead for the FHWA EDC-5/6 Crowdsourcing Innovation, gave an introduction to the Traffic Incident Management topic and described the components and challenges of State and local TIM systems. She shared several examples of how crowdsourced data is being used to enhance Traffic Incident Management (TIM) around the U.S..

Mr. Cowan explained the rationale for crowdsourcing to improve traveler information and shared examples of how its being used in select states, including New Jersey.
Ms. Shah explained how crowdsourcing applications were being used to enhance TIM and shared some examples of innovative state and local deployments nationally.

John Parker, Pennsylvania Turnpike Commission (PTC), Senior Traffic Operations Project Manager, then described the PTC’s Traffic Incident Management and Traveler Information initiatives. In his talk, he described various examples of data-sharing providers and partnerships, touching upon technology platforms, dashboard features, operating challenges, and new partnering opportunities being considered by the PTC and the state of Pennsylvania to enhance crowdsourcing for TIM and Traveler Information.

More information on this webinar training event can be found here, including a recording of the webinar, the presentation, transcript, and the question and answers that closed out the training event.

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