Job Shadowing

Serious old female mentor teacher coach teaching intern or student computer work pointing at laptop, mature executive manager explaining online project to young employee learning new skills in office

This strategy can introduce workers to a particular position, and assist them with career decisions by identifying daily tasks, and the education and training required for a position and related positions. Workers will have a broader understanding of roles within the organization. Job shadowing serves as a coaching opportunity rather than a thorough training program.



  • A less experienced staff member follows a veteran staff member to learn the day-to-day procedures of a job, or aspects of a particular task, project or process.


  • Provides learner with information about the organization and exposure to a particular position, possibly assisting individual(s) with career decisions. May be useful in workforce planning.


  • An individual seeks to know about a position in the organization.


  • Identify experienced staff member and individual(s) who will shadow. Determine knowledge transfer goals and timeline.


  • Ensure that the experienced staff member is substantially more experienced and can provide, not only information on the job processes, but also job coaching. This is not a substitute for thorough on-the-job training; clarify up front the roles and goals.




Succession Planning Literature Scan

This literature scan highlights examples of succession planning initiatives being undertaken by State DOTs.
Succession Planning Literature Scan
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