NJDOT Research

NJ #

Status

In progress

Year

Title

Understanding How Marginalized Genders Travel Using NJ Transit

Abstract

Through this project, NJ TRANSIT seeks to understand how women, girls, and members of the lesbian, gay, bisexual, transgender, queer plus community, sometimes referred to as Sexual and Gender Minorities (SGMs) travel on NJ TRANSIT so the agency can provide better accommodations for all customers, regardless of sexual orientation or gender identity. While women and SGMs may face common socio-economic and structural barriers regarding travel needs, each demographic may face their own unique challenges and ultimate solutions may be different. The goal for this research project is to gather and analyze identity-specific data that reflects how women and SGMs travel that can be incorporated into future planning and decision-making. The objectives of this research are to:

• Identify and understand the mobility barriers, challenges, and concerns that women, girls, and SGMs face when using NJ TRANSIT;
• Develop recommendations on what can be done to address the concerns, challenges, and needs of women, girls, and SGM riders so changes can be incorporated into the design of both public transportation infrastructure, such as bus stops, train and light rail stations, as well as rolling stock;
• Identify ways to improve safety for women, girls, and SGMs; and
• Improve customer-facing employee training to better understand how to serve these populations without bias or discrimination and with an understanding of the unique needs of these populations.

Performing Organization

Rutgers University, Voorhees Transportation Center

Principal Investigator

Carnegie٫ Jon

Key Word(s)

LGBTQ+, Marginalized Genders, Travel Survey, Travel Diaries

Technical Brief

Report

Appendices