NJDOT Research
The New Jersey Department of Transportation (NJDOT) engaged Cambridge Systematics (CS) to assess the NJDOT Research Library’s mission and goals, document the current state of the Research Library in relation to the mission and goals, understand how other states manage and operate their research libraries; and develop an action plan for improving the Research Library that defines roles, responsibilities, processes, and technologies that NJDOT can use to transform and modernize its Research Library to better meet the needs of its customers within and outside NJDOT. This research utilized a customer survey to gather information from users and potential users of the Research Library’s resources, a review of literature, and interviews with representatives from other states’ libraries. The findings of this research were used to develop recommendations and an action plan consisting of two parts, the Procurement Strategy that outlines recommended procurement mechanisms, and the Summary Matrix that outlines priorities for advancing the mission and goals of NJDOT’s Research Library.
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