| After-Action Reviews / Post-Project Reviews | Review of projects or initiatives to capture lessons learned, evaluate outcomes, and identify improvements for future work. |
| Annotated Templates / Guidance Documents | Templates, outlines, or content/format guidelines that provide guidance on what to include and how to document processes or work products. |
| Best Practice Meetings & Studies | SMEs share and document proven approaches through discussions or formal studies to improve processes and outcomes. |
| Communities of Practice | Groups of people who deepen their knowledge and expertise by interacting over time and share that collaborative knowledge across the organization. |
| Critical Incident Review | Captures lessons from specific incidents, analyzes root causes, and discusses what worked or didn’t work to improve processes. |
| Cross Training | Employees are trained to perform multiple roles, supporting flexibility, collaboration, and organizational resilience. |
| Expert Panels / Advisory Groups | Groups of SMEs providing guidance and recommendations on complex topics or emerging issues. |
| Expert Storytelling & Interviews | Skilled interviewer engages employees to make tacit knowledge explicit through structured conversations. |
| Innovation Challenges / Hackathons | Structured events where teams develop creative solutions or prototypes, encouraging collaboration and rapid knowledge sharing. |
| Internal Newsletters / Knowledge Bulletins | Regular communications highlighting lessons learned, research findings, or updates to share knowledge across the organization. |
| Job Shadowing | Less experienced employees observe and practice alongside veteran employees to gain hands-on experience in everyday and challenging situations. |
| Knowledge Maps | Identify the location, form, ownership, value, and use of knowledge and expertise, helping to make better use of knowledge and uncover barriers to knowledge flow. |
| Knowledge Repositories / Digital Libraries | Centralized collections of knowledge, data, or documentation accessible across the organization to support knowledge sharing. |
| Last Lectures | Retiring or experienced employees give presentations to share tacit knowledge, contextual experiences, and lessons learned, in-person or via video. |
| Lessons Learned Database | Collects lessons from multiple projects and experiences, making them accessible for future reference and continuous improvement. |
| Lunchtime Talks | SMEs present information on specific initiatives or research findings in informal lunchtime or half-day sessions. |
| Mentoring / Mentoring Programs | Structured guidance from experienced employees to support professional development, cultural formation, and higher-level proficiency. |
| NJDOT Research Library | Provides transportation professionals in New Jersey with knowledge resources to plan, design, construct, and maintain a high-quality transportation system. |
| Peer Exchanges | Peers from state DOTs, regional, or local governments meet to exchange ideas and best practices on a specific topic, benefiting research, development, and technology transfer programs. |
| Procedures Manuals | Written guides detailing standardized processes, roles, and responsibilities to ensure consistency and accuracy in task completion. |
| Process Documentation / Mapping | Flow diagrams that illustrate processes and identify roles, responsibilities, and products at each step. |
| Research | Produces knowledge that advances innovation and informs implementation of processes, procedures, and best practices. |
| Structured On-the-Job Training | Employees develop essential knowledge and skills while actively working on projects. |
| Training Sessions | SMEs conduct formal training sessions on specific topics. |
| Videos | Documented demonstrations of tasks, jobs, or innovative practices to illustrate methods or achievements. |
| Webinars | Online training conducted by SMEs, accessible live or on-demand for broader reach. |
| Workshops | Half-day or full-day events that combine presentations with practical application of knowledge. |
